Alpha PhonecareRepair tracking

Track your repair

Enter the code from your slip. It looks like AP-7KXM9.

Questions about your repair? Message us on WhatsApp
Open Sun–Fri, 9am–7pm · Closed Saturday

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Repairs dashboard

New repair ticket +
Bookings — the intake queue +
Monthly summary +
Takings are a rough gross from the recorded price of repairs collected that month (deposit included). Booked-in counts when a phone came in; collected and returned count when that happened. The table shows the current and last 3 months — pick any earlier month above to pin it here (highlighted); Clear removes it again. Only the tickets currently loaded are counted — use “Load older tickets” at the bottom of the list for a full-history figure, and the CSV export still covers every month loaded.

By technician

Warranty rate is warranty claims opened against repairs that technician collected. Dot: green ≤3% · amber to 5% · red above. Under 3% is good; a climbing rate usually means a part grade, not a person.
Money — payments & end-of-day +

Recent days — for the statement

Record a payment

Cash vs M-Pesa totals are this ledger's view of the chosen day. Ticket takings in the summary count every repair collected that day (deposit included) — only the tickets currently loaded are counted, same as the monthly summary. Only today's ledger lines can be removed; older days are history.

Shop open / closed — website override +

The site normally says Open or Closed by the printed hours (Sun–Fri 9:00–19:00, Saturday closed). Flip this only for a holiday, emergency or similar — the front page and its open/closed line will say Closed until you switch it back.

Stock — spare parts & what to buy +

What to buy — screens, by demand

Parts on the shelf